| Time taken for admission |
|
|
|
|
|
| Your experience with the doctor about diagnosis, treatment & medication |
|
|
|
|
|
| Response of junior doctor to attend to your needs |
|
|
|
|
|
| Your experience with the nursing staff |
|
|
|
|
|
| Your experience with dietician |
|
|
|
|
|
| Timely delivery of food |
|
|
|
|
|
| Maintenance & periodic cleaning of room/toilet |
|
|
|
|
|
| Time taken for discharge |
|
|
|
|
|
| Swiftness in processing billing |
|
|
|
|
|
| Radiology/Pathology lab services |
|
|
|
|
|
| Hospital ambience |
|
|
|
|
|
| Pharmacy services |
|
|
|
|
|
| Any other suggestions for improvement |
|
|
|
|
|
| Your remarks about hospital services |
|
|
|
|
|
| Ease of getting an appointment |
|
|
|
|
|
| Cleanliness and ambience of the hospital |
|
|
|
|
|
| Waiting time for Registration & Billing process |
|
|
|
|
|
| Waiting time to see the Doctor |
|
|
|
|
|
| Waiting time for investigation and procedures |
|
|
|
|
|
| Were the reports ready at committed time |
|
|
|
|
|
| Nursing Staff |
|
|
|
|
|
| Phlebotomist (Blood sample collection)/Radiology Technician |
|
|
|
|
|
| Radiology/Pathology Lab Services |
|
|
|
|
|
| Pharmacy |
|
|
|
|
|
| Cafeteria |
|
|
|
|
|